Returns & Exchanges

You are entitled to cancel the purchase agreement in written form and without reasons. This has to be done within 14 days after receiving the goods.
For hygienic reasons, it is possible to return the lower parts of underwear only after consultation with the seller.
In the case of proving failure to comply with hygiene rules for testing the underwear may be returning rejected.

The goods must be returned unused and in the original packaging. The goods should be well packed for the journey to us and it is recommended to insure the package.
Goods cannot be sent back to us using Cash On Delivery.
Safely returned goods are refunded within 14 days after our receiving them.
The goods can also be exchanged, but it is still necessary to return it within 14 days from receiving.
If the returned goods are in any way damaged by a fault of the customer, we are entitled to decrease the amount of money returned proportionally to the decreased value of the damaged returned goods.  

Address for return or replacement of goods:
Milpex s.r.o.
Piletická 55/36
Hradec Králové
500 03
Czech republic
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